In today’s rapidly evolving technological landscape, technical skills gaps can significantly hinder an organization’s growth. A staggering 68% of technology managers report a highly competitive market for certified workers, while 65% face a shortage of qualified personnel, according to Cisco. Technical certifications have emerged as a powerful tool for companies to bridge this gap and unlock a wealth of business benefits.
1. Supercharge Productivity:
Technical certifications demonstrably translate into a more productive workforce. Cisco’s research reveals that certified workers tackle advanced tasks a staggering 37% more effectively compared to their non-certified counterparts. This translates directly to real-world results. Publicis Sapient, a leading digital transformation consultancy and Udemy Business customer, exemplifies this. By prioritizing employee skill development through IT certifications, Publicis Sapient equips its consultants with the latest expertise in critical technical areas like Microsoft Azure, Amazon Web Services, Google Cloud Platform, and big data. The impact is undeniable – a staggering 49% of Publicis Sapient employees attribute increased productivity directly to their training. Moreover, with a company-wide certification increase of 20%, consultants are now completing projects faster due to their enhanced skillsets.
2. Enhance Accuracy and Quality:
While faster outputs are desirable, they shouldn’t come at the expense of quality. The good news is that technical certifications empower employees to achieve both speed and accuracy. Studies consistently reveal that certified workers produce work with fewer errors. Cisco reports that certified personnel demonstrate a 29% reduction in errors compared to non-certified colleagues. Additionally, 66% of managers firmly believe that certifications elevate the level of service and support provided to both internal and external customers. Furthermore, the IT Certification Council highlights that 44% of managers credit certifications with improving the quality of work output and leading to more effective solutions.
3. Reduce Project Costs:
Technical certifications, while requiring an upfront investment of time and resources, deliver significant cost savings in the long run. Cisco’s research demonstrates that certified workers generate 29% lower total costs compared to their non-certified peers. The IT Certification Council’s report echoes this, revealing that 36% of managers report reduced troubleshooting time, 33% experience faster project completion, and 29% witness quicker product and service deployments when employees hold technical certifications.
Beyond Credentials: Building a Learning Culture for Sustained Success
Maximizing the return on investment (ROI) from technical certifications extends beyond simply encouraging employees to accumulate credentials. Ian Stevens, Head of Capability Development for North America at Publicis Sapient, emphasizes the importance of fostering a culture of continuous learning and employee engagement in their own professional development. “The feedback on Udemy Business has been overwhelmingly positive,” states Stevens. “Learners appreciate the platform’s ease of use, the depth of content, and the credibility of instructors. We are witnessing a significant increase in capabilities across critical IT and cloud practices, leading to a major positive impact on the business.”
Publicis Sapient’s success story underscores the power of a workforce equipped with certified expertise in in-demand technical skills. Their commitment to fostering a learning culture led to a remarkable 20% revenue growth in 2021, translating into a substantial $280 million positive impact on their bottom line.
Ready to unlock the potential of technical certifications within your organization? Download our comprehensive guide, “How to Upskill Your Tech Teams: A Guide to Certifications,” and embark on your journey towards enhanced productivity, improved accuracy, and reduced project costs.
