Latest MB-280 Test Answers | MB-280 Valid Test Papers
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MB-280 Valid Test Papers & Best MB-280 Study Material
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Microsoft Dynamics 365 Customer Experience Analyst Sample Questions (Q71-Q76):
NEW QUESTION # 71
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: Create a flow to update the Status Reason of the business process flow table record to "Finished" and the Status to "Inactive" when the opportunity is won.
Does the solution meet the goal?
Answer: A
Explanation:
* Creating a flow to update the Status Reason of the business process flow table record to "Finished" and the Status to "Inactive" upon opportunity closure ensures that the business process flow is marked as complete. This triggers the calculation of duration values.
* This solution explicitly handles the process completion state, which guarantees that the business process flow duration is recorded even if the opportunity is won prematurely.
NEW QUESTION # 72
You are using a forecast template.
You must configure the forecast by territory.
You need to configure the forecast parameters.
Which parameter should you configure?
Answer: D
Explanation:
Define a forecast model
Define the entities that must be used to generate the forecast.
1. In the General step of the Forecast configuration page, define the fields that should be used for the forecast.
[Steps 2 to 6 omitted]
7. Select a Rollup to hierarchy relationship.
This step establishes a relationship between the rollup and hierarchy entities. Each forecast template starts with a default rollup to hierarchy relationship:
Choose different values to support your organization's specific requirements if needed.
Note: Select a template
The fastest way to create a forecast is to use a template. The template that you select defines how the forecast groups data.
On the Forecast configurations page, select one of the following templates:
Org chart forecast: Rollup columns and projections are based on your organization's reporting structure. This template uses the Manager field of the User entity for the hierarchy.
Product forecast: Rollup columns and projections are based on the product hierarchy.
*-> Territory forecast: Rollup columns and projections are based on the sales territory hierarchy.
NEW QUESTION # 73
You use document management in Dynamics 365 Sales. You use a single, parent SharePoint site collection with several child site records configured for each geographical region.
You make a change on SharePoint to rename one of the child sites.
You need to ensure the document management capabilities continue to function for all associated records.
What should you do?
Answer: C
Explanation:
Since a child site within the existing SharePoint site collection has been renamed, the best approach is to update the relative URL in Dynamics 365 Sales. The relative URL defines the path within the parent site and must match the new name to ensure document management continues to function correctly.
NEW QUESTION # 74
You need to create a custom insight card to display tier change notifications per the global sales lead's request.
Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer are a. Arrange the five actions in the correct order.
Answer:
Explanation:
NEW QUESTION # 75
A company has implemented Dynamics 365 Sales Enterprise. The salespeople often travel to meet customers and require mobile-friendly solutions to various scenarios.
You need to provide a solution for the traveling salespeople.
Which apps should you recommend in each scenario? To answer, move the appropriate apps to the correct scenarios. You may use each app once, more than once, or not at may need to move the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Reference:
View Outlook Meetings and Appointments: Dynamics 365 for phones and tablets app Dynamics 365 for phones and tablets provides integration with Outlook, enabling users to access their calendar, including meetings and appointments, alongside Dynamics 365 dat a. This is suitable for mobile scenarios where salespeople need to access both their Dynamics 365 data and Outlook calendar seamlessly.
Generate SSRS Quotes: Dynamics 365 Sales on the web
The Dynamics 365 Sales on the web app supports advanced functionalities such as generating and exporting SQL Server Reporting Services (SSRS) quotes, which is typically done in a desktop environment due to the complexity and requirements of report generation.
This app is best suited for tasks that involve more detailed and intricate operations, such as generating and handling SSRS reports, which may not be as conveniently accessible on mobile devices.
These recommendations provide the appropriate solutions for traveling salespeople, ensuring they have access to notifications, appointments, and reporting capabilities tailored to their mobile needs and working environment.
NEW QUESTION # 76
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